COVID-19, Shipping Impacts and Tariffs

Shipping Impacts:

  • Southern California warehouse: As stated in our last post we are still open and shipping orders. Anything in stock, coming out of our location should shipped in our normal turn around time from an initial outbound perspective.
  • The nuance to the last statement is because while we are still shipping, we’ve seen carriers overwhelmed with the number of increased parcels in COVID-19 era and delivery times are slower. Please be patient while deliveries are in transit. We can’t really do anything to make things go quicker as it is in the carrier hands at that point. Interesting fact – major carriers have adjusted their language in their shipping service and they not longer guarantee deliveries in x days.
  • Apparel items do not come out of our Southern California warehouse and come from a few different locations that are in reduced staff mode. This translates to slower manufacturing times along with shipping times. This is temporary during COVID-19 era and please be supportive to adjusted timelines.
    • Edit 2020-06-01: Trend looks like six weeks backlog process.
  • Edit 2020-06-1 HackRF is back in stock. We do have a few products out of stock like the HackRF. That particular item is actually manufactured already, ready to go but has been sitting in the factory while China was closed for COVID-19. Now that parts of China is opening up again, every factory is trying to get parcels outbound which they tell me translates to a 2-3 week backlog impact.

Tariffs:

  • I’ve been trying to avoid this topic for a while, but it hasn’t gone away. We have been getting hit with ~15% additional tariffs on imports since 2019. We’ve been shielding our customers from this as we have been trying to fight it, along with knowing that price increases are never enjoyable. Just a potential warning but we are getting to the point where we might have to increase prices to account for the tariffs as our bottom line has been impacted not only from the tariffs along but also in COVID-19 era. If the tariffs get removed/reduced we will certainly revert back in those cases on the adjusted products.

Stay safe and well. Happy hacking.

Shipping Impacts – Q1 2020

2020-03-02 Update: Trips are being canceled and we are shipping as usual.

2020-01-30 Post:

We are on the road again! Since we will be traveling for a few events, wanted to let you know when we are closed.

  • Feb 10-14
  • Feb 24-28  – Canceled due to COVID-19
  • Mar 9-13  – Canceled due to COVID-19

All orders between those dates will be processed once we are back.

Happy hacking.

 

Kali and Offensive Security Merchandise is Here!

Industry-leading educator and developer of Kali Linux, Offensive Security, and premiere InfoSec hardware retailer, Hacker Warehouse, are proud to announce their partnership in offering a new line of branded apparel and merchandise to the hacker community. These exclusive products will be available year-round at the Hacker Warehouse webstore, so you don’t have to wait for the next big con to show your love for OffSec and Kali.

For nearly 15 years, Offensive Security has served as a proving ground for the InfoSec elite, honing skills and sharpening minds with their infamous “Try Harder” philosophy and has given countless professionals a competitive edge in the field. OffSec certificate holders and Kali users alike can now show their pride by sporting these fashionable and comfortable t-shirts and hoodies.

Hacker Warehouse collaborated closely with Offensive Security to produce a line of merchandise that showcases the latest and most popular assets in styles that any hacker would love, whether your fashion sense trends towards the basic or the bold. These great shirts and sweatshirts join the growing collection of InfoSec apparel available through Hacker Warehouse’s new Hacker Couture sub-brand – which aims to provide innovative and attractive apparel and other lifestyle products for hackers and InfoSec professionals.

In this initial set of products, OffSec and Hacker Warehouse are offering 8 new designs featured on 18 different products. This includes both short and long-sleeved t-shirts, hooded sweatshirts, and two different coffee mugs. These designs include longtime favorites such as the classic Man-in-the-Door, Try Harder, and Kali Dragon designs, as well as the brand new “Man-in-the-Lock” design and a bold wrap-around t-shirt featuring a grungy urban motif.

 

Offensive Security and Hacker Warehouse plan to produce new designs in batches throughout the year and will bring a collection or two to DEFCON 28 later this year. You can look forward to new stylish designs, more cool accessories, as well as products available exclusively to certified graduates of Offensive Security courses.

These new exclusive Offensive Security and Kali branded products are currently available from Hacker Warehouse. Whether you want to show your pride and support for this industry icon or are looking for a thoughtful and stylish gift for the hackers in your life – make sure to check out the whole collection at HackerWarehouse.com/couture today!

 

Shipping Impacts – Q4 2019

As the holiday season is coming, we wanted to let you know when we will be closed. We might also be closed for some travel to a security conference or two, but that is still TBD. For now, here is the list:

  • November 1-8
  • November 27-29 (Thanksgiving Break)
  • December 24-25 (Christmas Break)

All orders between those dates will be processed once we are back.

Happy hacking.

Update: We will be out from November 15-26 as well while at a SANS event.

Hacker Summer Camp 2019

It is near that time again when the team and I will be out in Las Vegas for summer camp – Black Hat USA, Bsides LV, and DEF CON. This means orders from 7/31 to 8/14 will go out starting 8/15. Shipments might be delayed further if inventory gets sold out at the conferences. If you are out there, stop by our booth and say hello. We have several new product releases during DEF CON and we will have several contests and guest appearances. Looking forward to it!

Shipping Impacts – November 2018

As we are based in southern California, some outbound mail might be delayed as there are several fires in the area. The USPS service alerts page is always a good resource to see if your own area is impacted with USPS orders.

Also to note that any orders from 11/16 through 11/23 will be shipped starting on 11/26 as we are moving locations. I’m very excited about this move as it is a permanent space for us!

2018-11-23 Update: Electrical modifications were not done in time, so we haven’t got operations back up yet which translates to requiring a few more days before we are back up and running. Thanks for the understanding and staying patient with us during this move.

2018-12-02 Update: We are mainly back online and have started working on the backlog of orders. Caught up from Thanksgiving holiday orders, currently a few days out from being fully caught up. Once again, thanks for staying patient with us while we move and get things back in order. Cheers.

Hacker Summer Camp 2018

Once again, the team and I will be out in Las Vegas for summer camp – Black Hat USA, Bsides LV, and DEF CON. This means orders from 8/1 to 8/15 will go out starting 8/16. Shipments might be delayed further if inventory gets sold out at the conferences. If you are out there, stop by our booth and say hello. We have several new product releases during DEF CON and we will have several contests and guest appearances. Looking forward to it!