Our last post in April referenced longer shipping times than normal. Now that we are several months into the COVID-19 era, I want to provide some insights on what we see as shipping timeframes, along with carrier links for their latest status updates.
In general, please be patient while deliveries are in transit. Once we package up and is in transit to you, it is in the carriers hands from there and we can’t do anything to make things go quicker.
Our insights from shipping out daily packages to our USA and international audience:
- eCommerce is huge right now and tons of packages are overloading the shipping carriers. When speaking to our shipping support representatives, their explanation of the situation is “experiencing holiday volume without holiday staffing”.
- We communicate with several other shops in various industries and across the board all the main carriers (USPS, UPS, DHL, Fedex) are seeing massive delays in international destinations.
- We have seen various delays in our international shipments as well.
- Ex: USA -> Canada: Seen instances of 2-4 week delivery times
- Ex: USA -> Australia: Seen one instance of 6 week delivery time
- Our domestic shipments seem to have decent delivery times still.
- Some cases have seen upwards of weeks for delivery.
- News / Articles
- Why Your Post Office Packages Are Delayed – vice.com article about USPS
- Covid-19 Late Package Report – A service provider breaks down UPS and Fedex delayed packages across the year
- UPS tacks on additional fees as it faces a flood of packages during pandemic – UPS hints at “holiday surge” fees soon.
- Domestic residential service alerts – List of service disruptions based on state
- International service alerts – List of service disruptions based on destination country. Some countries have had service suspended as well.
- COVID-19 delivery FAQ – Various FAQ items such as hold times, when a package is deemed lost and claims.
Stay safe, be well, happy hacking.